We endeavor to share separate, brief discussions with counsel and self-represented parties before mediation to review the process, general dispute, unique factors, party concerns, and identification of key participants and documentation. As a neutral third party, our role is to assist the parties in reviewing their needs, issues, and requests, seeking common ground and, ultimately, resolution. Because the process is entirely voluntary, the parties (with their counsel) are the decision makers; we pave the way forward so they may arrive at a resolution. In the unlikely event a matter is not resolved, we remain committed to the process, following up at the parties’ request with continued assistance.



